Terms & conditions
© Future Fit Training, 1993-2012.
All rights reserved. All of the information and material contained within the Future Fit Training website and accessed from it (except where indicated otherwise) is subject to copyright (copyright belongs to Future Fit Training).
Future Fit Training does not authorise: the reproduction, storage in a retrieval system or modification of any of the material accessed from this website making any of the material accessed from this website available over a network or sharing system the creation of any work that has been derived from this website unless it is authorised by national or international law. This does not apply to material on other servers linked to this one.
If you wish to apply for permission to use any of the material found on the Future Fit Training website, please contact us.
Future Fit Training assume no responsibility or liability for any injury, loss or damage incurred as a result of any use or reliance upon the information and material contained within or downloaded from this website.
Hypertext links to third party websites outside Future Fit Training are provided for the convenience of users only. Future Fit Training is not responsible for content and cannot verify the accuracy or completeness of any of the information held within these third party websites – this is the responsibility of the publisher of the third party website.
Furthermore, the views and opinions expressed on third party websites are not the views and opinions of Future Fit Training. Future Fit Training cannot grant permission to use material found on third party websites, therefore we advise you to view their terms and conditions of use.
Apple devices - guidelines for students
Our courses are designed, built and tested on Windows-based PCs. For assured compatibility and peace-of-mind we recommend that you use a Windows-based PC for your study whenever possible.
You may find that you can successfully run our courses on an Apple Mac computer. However, students who use Macs accept responsibility for their own support. We therefore recommend that you seek appropriate advice if you wish to use a Mac and that you ensure you have access to an individual or organisation that can help you if you need it.
Please note, specifically, that Apple does not support Flash on iPhones, iPods or iPads so our courses will not run on any of these devices.
You will find that our policy regarding Macs is similar to that of other leading suppliers of online learning such as the Open University. We are currently working with our suppliers to seek alternative solutions, such as publishing our courses in HTML5, which will allow a more liberal policy in the longer term.
Terms of enrolment
Please read all General Terms and Conditions of Enrolment in full before enrolling on a diploma/module(s), as they apply to all bookings and are deemed incorporated into your contract with Future Fit Training. They do not affect your statutory rights.
Prior to enrolment, you will need to confirm that you have read our prospectus, accessed our website, and/or talked with one of our Careers Advisors, to decide which diploma or module(s) is best for your needs. While we will do all that we can to help you make the right choice, the ultimate decision is yours and yours alone.
For any queries, please call free on 0800 458 1388 or 01329 823400.
By signing your Enrolment Form you are agreeing to undertake your training. You have the right to cancel your diploma/module(s), providing we receive the request in writing within 14 days of you signing your enrolment form. After 14 days of signing, no cancellations are permitted and no refunds will be given. If you cancel within the 14 days you must return all training materials supplied at your own expense and apply in writing for a refund. All items must arrive in the condition in which you received them, otherwise you will be charged their replacement value.
When you book a diploma or package consisting of 2 or more modules, you are purchasing a single product. Once the first module has commenced, the whole diploma is deemed to have commenced. For those modules that include online Anatomy and Physiology, the module is deemed to have commenced 14 days after enrolment. You can choose the dates of your practical courses at any time, from the list of available dates and centres we publish. Whether you have already chosen your dates makes no difference to your rights to cancel. All courses and diplomas must be completed within 3 years of your training commencing.
Booking a practical course is like booking a holiday: once a place is sold to one person, it becomes unavailable to others. The closer to the booked date, the more difficult it is to sell the place to someone else. If you get into a situation where you feel you must defer your booked date on a practical course or assessment, we will do everything we can to accommodate your request. However, there will be a charge.
If you fail to contact us to arrange a deferral prior to a workshop, you will forfeit your place and will therefore be required to pay for the module again if you wish to re-book. If, owing to unforeseen circumstances, Future Fit Training is compelled to change the agreed date or venue for a practical course or assessment, we will endeavour to give you as much notice as possible and will take reasonable steps to book you onto the earliest available practical course or assessment convenient to you.
Written assessments and exams
When taking an exam, submitting any case study or any written assessment, if you are unsuccessful with your first attempt you will be given the opportunity to re-take the exam or re-submit the case study free of charge. However, subsequent retakes and re-submissions will incur a charge
If you are unable to meet an agreed deadline for either a case study or exam you may incur an administration charge, the amount depends on the length of additional time required. We advise students to keep a copy of all work submitted for marking as we will ask you to pay shipping costs if you want us to return work to you. Work is only stored for 3 months, after this period it will be destroyed.
Please note that for the Gym Instructor Module you must bring 1 friend with you to act as a participant, and for the Aerobics and Pilates Courses, you must bring 2 friends with you to act as class participants when you demonstrate your teaching ability. Failure to do so will result in the assessment being cancelled and you having to pay again for a new assessment. If you fail an assessment and elect to take it again, or you wish to defer an assessment, an additional fee is payable.
Answers to other questions may be found on our FAQs page.